Contact us

If you have an enquiry or want to give us feedback, you can get in touch with our team who will be happy to help.


0800 6888 557

Our Switch Experts can help you switch and are available at the following times:

0800 numbers are now free from all UK mobiles on all networks

Monday to Thursday 8am - 9pm

Friday 8am - 8pm

Saturday 8am - 6pm

Sunday 10am - 4pm

Our Customer Care Team can answer questions about your switch and are also available on the above phone number at the following times:

Monday to Friday 8am - 5.30pm



020 3214 8417


Providing a high level of service is important to us.

Find out more about how to make a complaint on our complaints page.