If you want to ensure that you’re getting the best broadband provider for you, it pays to research. Broadbanddeals.com ensures our broadband reviews are independent, impartial and insightful because we survey thousands of broadband customers across the UK to get their thoughts on their broadband service. There's no jargon or bias here - we just offer clear, factual broadband reviews, so you can choose the internet provider and deal that’s right for you.
The UK’s big-name broadband providers, like BT and Virgin, have plenty to offer customers, but they’re not the only options out there. The broadband reviews here also cover smaller internet suppliers, which may suit you better if you’re looking for something beyond the usual home broadband setup. For instance, you can find information about business and mobile broadband options, and we cover factors including speed, installation, hardware and customer service amongst much more.
When reading broadband reviews, always keep in mind what's most important to you in a broadband deal and watch out for whether a deal or provider meets that need.
For instance, you might be looking for:
High speeds - this will be especially important if you live in a household of heavy internet users
Flexible contracts - those that don't want to be tied into contracts for a year or two should be on the lookout for contracts that either roll from month to month or don't have any cancellation fees
Rewards and extras - many providers offer extras to sweeten their deals, which may help sway you one way or the other
When reading broadband reviews, make sure you pay attention to the details provided about different contracts, including how long they last and if there are any cancellation fees for ending the contract early. You might also want to take notice of any innovative payment options and contracts that are available to sign up to without a credit check.
Broadband reviews can be confusing - there's a few areas where you might not be sure what some of the terms mean. The best thing to do is to look out for real-world examples of what providers’ broadband services can deliver. For instance, a standard broadband offer that gives you an average speed of 10 or 11 Mbps (megabits per second) doesn't necessarily help you understand what that means in practice - how does it affect you in the real world? No matter what you do – whether that’s sending emails, browsing the web, downloading files, streaming box sets or playing massively multiplayer online games – these broadband reviews enable you to see if a deal is right for you.
Similarly, we explain what connections are available on the router supplied by the broadband provider. You’ll know what sort of Wi-Fi you’ll get, what speed to expect if you plug in an Ethernet cable and how many connections are available in total.
Broadband reviews on Broadbanddeals.com cover how easy it is to switch to the broadband provider under consideration, how easy it is to install any hardware or software and whether help can be provided if required. And of course, the broadband reviews you find here always keep an eye on costs, so you’ll know if that help will cost you extra.
You may be able to bundle your broadband with TV services or mobile phone plans, like those offered by Sky, BT and Virgin Media. These bundled deals don’t always provide the most affordable option – so you shouldn’t limit your options by only considering those broadband reviews – but they are convenient if you want the simplicity of a single contract. That said, broadband providers are often willing to offer new and existing customers generous discounts if they add in extra services.
The broadband provider reviews that are shown here focus on services delivered by fixed ASDL lines, fibre optic or cable. Although the rollout of 5G may change things, at the moment, most people tend to use mobile broadband – sometimes called MiFi – when they’re away from home. Mobile broadband may be an option for your home, however, depending on the mobile network speed available in your area.